What happens once you have placed your order with us? Please see below on how we process your order quickly and efficiently
Item leaves our warehouse next working day after payment is received, unless the item is marked with a specific pre-sale dispatch date
Once your order has left our warehouse you will receive a shipment email with the tracking number and courier company details. It is important to keep an eye on the tracking status updates on the courier website.
For large oversized items, you may be required to provide assistance to the driver to safely unload from the courier vehicle. For smaller items delivered by Australia Post, if no one is home to sign for the goods, it will be kept at your nearest Post Office for collection.
For all Melbourne orders, please allow for 2-6 working days. For Sydney/Adelaide/Canberra orders, please allow for 4-12 working days. For Brisbane orders please allow for 4-9 working days. For all other cities please allow for an extra couple of days. If you are in a rural/regional area, delivery times are generally around 7-14 working days, and at times can be longer.
Some items are marked as free shipping. Please note this may however exclude some regional areas inc Goldcoast and Newcastle.
Share your thoughts with other customers!
This was the third bed that we purchased from Tommy Swiss, love them as always! Very easy to assemble and great quality
This bed looks amazing, very happy with the end product. Not too difficult to put together. The drawers in the base are such a great addition for storage and being on wheels makes them so easy and accessible. Excellent purchase.
Bed itself is excellent, good quality. A little tricky to put together. Wait time for delivery was a longer than anticipated though. Overall, very happy with the product.
Looks just like the photo. Very sturdy, feels really solid. The drawers are great! Extra space I definitely needed. You will need tools to put it together though as not all holes are drilled. Easy to build though! Love it! So happy
Very nice bed and service was great.
