What happens once you have placed your order with us? Please see below on how we process your order quickly and efficiently
Item leaves our warehouse next working day after payment is received, unless the item is marked with a specific pre-sale dispatch date
Once your order has left our warehouse you will receive a shipment email with the tracking number and courier company details. It is important to keep an eye on the tracking status updates on the courier website.
For large oversized items, you may be required to provide assistance to the driver to safely unload from the courier vehicle. For smaller items delivered by Australia Post, if no one is home to sign for the goods, it will be kept at your nearest Post Office for collection.
For all Melbourne orders, please allow for 2-6 working days. For Sydney/Adelaide/Canberra orders, please allow for 4-12 working days. For Brisbane orders please allow for 4-9 working days. For all other cities please allow for an extra couple of days. If you are in a rural/regional area, delivery times are generally around 7-14 working days, and at times can be longer.
Some items are marked as free shipping. Please note this may however exclude some regional areas inc Gold Coast and Newcastle.
Share your thoughts with other customers!
Great buy. Fast delivery. Looks so elegant and stylish. It was exactly what I was looking for. Easy to assemble.
Far exceeded our expectations . As the title suggest, it looks expensive but extremely affordable, came flat pack with free shipping means we don't have to worry about additional cost or pick them up from warehouse. Everything is so well numbered it was so easy to assemble. Step aside ikea. We have a new go to for furniture shop..
Looks amazing! Easy construction. Solid without being too heavy to move. Very pleased with my purchase and have had lots of positive comments.
This is the first time I have bought furniture online without it seeing it in person, but it won’t be the last! I was very pleasantly surprised. The whole experience was easy, the furniture arrived exactly as it looked online, good quality, very reasonable price. Arrived on time with great tracking. Will definitely use Tommy Swiss again.
Great tv unit , easy to build highly recommend
