What happens once you have placed your order with us? Please see below on how we process your order quickly and efficiently
Item leaves our warehouse next working day after payment is received, unless the item is marked with a specific pre-sale dispatch date
Once your order has left our warehouse you will receive a shipment email with the tracking number and courier company details. It is important to keep an eye on the tracking status updates on the courier website.
For large oversized items, you may be required to provide assistance to the driver to safely unload from the courier vehicle. For smaller items delivered by Australia Post, if no one is home to sign for the goods, it will be kept at your nearest Post Office for collection.
For all Melbourne orders, please allow for 2-6 working days. For Sydney/Adelaide/Canberra orders, please allow for 4-12 working days. For Brisbane orders please allow for 4-9 working days. For all other cities please allow for an extra couple of days. If you are in a rural/regional area, delivery times are generally around 7-14 working days, and at times can be longer.
Some items are marked as free shipping. Please note this may however exclude some regional areas inc Gold Coast and Newcastle.
Share your thoughts with other customers!
This is the third product I have purchased from Tommy Swiss, and am still happy with all three. Perfect addition to our guest room
I’m rapt with my Benny Upholstered Bedhead!! Delivered in quick time…light & easy to manoeuvre into position, fits to the Queen Bed very well…is a good height, design is terrific with the horizontal stitching. Is a great price and really good quality!!
Excellent service, well packed and the bed head is exactly what I wanted many thanks wish all on line purchases were as smooth as this one was
Joan 😁
I accidentally ordered the wrong size bed head, but when I saw how nice it was, I kept it and ordered another!
The bed heads were excellent value, the delivery was super fast and the service team were really helpful with my mistake. We've since gone on to order side tables too...
Love our Benny bedhead. Excellent quality bedhead for the price. Amazing service too!
