Leaves warehouse next business day
What happens once you have placed your order with us? Please see below on how we process your order quickly and efficiently
Item leaves our warehouse next working day after payment is received, unless the item is marked with a specific pre-sale dispatch date
Once your order has left our warehouse you will receive a shipment email with the tracking number and courier company details. It is important to keep an eye on the tracking status updates on the courier website.
For large oversized items, you may be required to provide assistance to the driver to safely unload from the courier vehicle. For smaller items delivered by Australia Post, if no one is home to sign for the goods, it will be kept at your nearest Post Office for collection.
For all Melbourne orders, please allow for 2-6 working days. For Sydney/Adelaide/Canberra orders, please allow for 4-12 working days. For Brisbane orders please allow for 4-9 working days. For all other cities please allow for an extra couple of days. If you are in a rural/regional area, delivery times are generally around 7-14 working days, and at times can be longer.
Some items are marked as free shipping. Please note this may however exclude some regional areas inc Goldcoast and Newcastle.
Share your thoughts with other customers!
After making the bed, first word came in mind was Excellent.
The quality is very good. The way it was said. The color is wonderful
It’s a great bed! Love the colour and fabric
This bedframe is a fantastic option for anyone living in an apartment or a property with limited bedrooms/storage. The height of the bedhead is slightly higher than normal sized bedheads and the look/feel of the velvet is great - both of these work together to give the bedframe a luxury feel for the price point. The gaslift aspect of the bedframe is fantastic - I was able to fit all of my books from university, all of my coats/jackets/jumpers that I'm not currently wearing, pillows, quilts and some extra boxes which otherwise would've taken up all of the storage in my wardrobes.
However, the couriers delivered the bedframe to the apartment lobby rather than the apartment itself. This means that if you do live in an apartment complex, you will need assistance to bring the parcels in to your apartment (they are large and heavy parcels). It also took a good couple of hours to build the bedframe because of the gaslift.
The bed is perfect, the instructions are a bit confusing at first but it gets easier and the gas struts don’t actually come with gas so you need to go gas them yourself but overall really great bed, worth more then it costs.
We’re very happy with our base thankyou. Colour is even nicer in person - not very white, just a taupe velvet which is exactly what we wanted. It’s a good deal for what you get. Gas lift works really nicely. Also, the website said the queen has 7 columns in the head but it actually came with 8. This suited us well but just a heads up for others to be aware.
