What happens once you have placed your order with us? Please see below on how we process your order quickly and efficiently
Item leaves our warehouse next working day after payment is received, unless the item is marked with a specific pre-sale dispatch date
Once your order has left our warehouse you will receive a shipment email with the tracking number and courier company details
For all large oversized items, please call the courier company quoting your tracking number to arrange a suitable delivery day. For smaller items delivered by Australia Post, if no one is home to sign for the goods, it will be kept at your nearest Post Office for collection.
For all Melbourne orders, please allow for 2-6 working days. For Sydney/Adelaide/Canberra orders, please allow for 4-12 working days. For Brisbane orders please allow for 4-9 working days. For all other cities please allow for an extra couple of days. If you are in a rural/regional area, delivery times are generally around 7-14 working days, and at times can be longer.
Some items are marked as free shipping. Please note this may however exclude some regional areas inc Goldcoast and Newcastle.
Share your thoughts with other customers!
I love the look of the bed. The colour is true to the website. It was easy to assemble.
My only fault would be how the drawers line up when pushed in.
Time consuming to put together as any other bed. easy if your handy just time consuming, bed looks great overall though
Bed looks exactly like the photo. Received the bed very quickly. Little tricky to put together. It is a very nice modern bed.
Although the color is a lil darker that we expected but the ease of assembly definitely make up for it! It’s such a practical bed with space for storage!
Will definitely purchase other products from this store!
The bed looks elegant but is very lightly built, may need some reinforcement over time. Assembly was time consuming and we encountered a few minor issues with holes being drilled wrongly, some oversized and some off centre on the drawers. These were fixable issues. Overall, we had a positive experience with Tommy Swiss. We recommend this product if you are an experienced handyman.
