What happens once you have placed your order with us? Please see below on how we process your order quickly and efficiently
Item leaves our warehouse next working day after payment is received, unless the item is marked with a specific pre-sale dispatch date
Once your order has left our warehouse you will receive a shipment email with the tracking number and courier company details
For all large oversized items, please call the courier company quoting your tracking number to arrange a suitable delivery day. For smaller items delivered by Australia Post, if no one is home to sign for the goods, it will be kept at your nearest Post Office for collection.
For all Melbourne orders, please allow for 1-5 working days. For Sydney/Adelaide/Canberra orders, please allow for 2-7 working days. For Brisbane orders please allow for 4-9 working days. For all other cities please allow for an extra couple of days. If you are in a rural/regional area, delivery times are generally around 7-12 working days, and at times can be longer.
Some items are marked as free shipping. Please note this may however exclude some regional areas inc Goldcoast and Newcastle.
Share your thoughts with other customers!
The bed is very well made- fabric is nice not amazing but the bed functions very well and this is my second bed purchase from Tommy Swiss.
Absolutely love my new bed, pretty straight forward setting it up, it’s strong and sturdy and the height is perfect. The quality is unreal at this price, and the shipping is super fast!
Really happy with this bed. Was easy to set up and looks fantastic!
Well priced quality product, as pictured. Great communication.
product was good as shown in the photos, delivery was bit dragged to more days than expected otherwise product was OK
